Privacy Policy

Privacy Policy

Your privacy is paramount to AARUSHI, operating the website UKART.IN ("we," "us," or "our"). This Privacy Policy explains how we collect, use, process, disclose, and protect your personal data when you visit our website www.ukart.in, make a purchase, or interact with our services.

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

1. Definitions

Personal Data: Any data about an individual who is identifiable by or in relation to such data. This includes information that can be used to identify you directly or indirectly.

Data Principal: The individual to whom the personal data relates (i.e., you, the user).

Data Fiduciary: The entity that determines the purpose and means of processing personal data (i.e., AARUSHI, operating UKART.IN).

Processing: Any operation performed on personal data, such as collection, storage, use, sharing, or deletion.

Website: Refers to www.ukart.in.

Service: Refers to the www.ukart.in website and all related services, features, and content.

Cookies: Small files stored on your device (computer or mobile device) by your web browser.

2. Personal Data We Collect

We collect various types of personal data for different purposes to provide and improve our Service to you.

A. Information You Provide Directly to Us:

Contact Information: Name, email address, phone number.

Shipping & Billing Information: Address (billing and shipping), postal code.

Account Information: Username, password (encrypted), purchase history.

Payment Information: (Processed by secure third-party payment gateways; we do NOT store your full credit card or debit card numbers on our servers. We only receive confirmation of payment success/failure from the gateway).

Communications: Information you provide when you contact our customer support, send us feedback, or participate in surveys.

Reviews/Testimonials: Any reviews or testimonials you submit about our products or services.

B. Information Collected Automatically (Usage Data):

When you access our Website, we may automatically collect certain information:

Log Data: Your Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Device Information: Type of mobile device, unique ID, operating system, mobile internet browser type, device identifiers, and other diagnostic data.

Location Data: We do not collect precise real-time location data unless explicitly permitted by you. If we use general location data (e.g., city/state based on IP), it's for analytics or regional service customization.

Cookie Data: Information collected through Cookies and similar tracking technologies (see Section 6).

3. Lawful Basis and Purpose of Processing Your Personal Data

We process your Personal Data based on the following lawful bases and for the specified purposes:

For the performance of a Contract:

To process and fulfill your orders, including order confirmation, processing payments, shipping products, and providing customer support related to your purchases.

To manage your account and provide you with access to our Service features.

With Your Consent:

To send you marketing and promotional communications about our products, offers, and news, if you have explicitly opted-in to receive them. You can withdraw your consent at any time.

For any other purpose where explicit consent is required by law.

For Legitimate Interests:

To operate and maintain our Website, ensuring its security and proper functioning.

To improve our Service, products, and user experience through analytics and research.

To detect, prevent, and address technical issues or fraudulent activities.

To comply with legal obligations and resolve disputes.

To personalize your shopping experience and recommend products that might interest you.

For Compliance with Legal Obligations:

To comply with applicable laws, regulations, legal processes, or governmental requests.

4. Sharing and Disclosure of Your Personal Data

We may share your Personal Data with third parties only in the following situations and for the purposes described:

Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. These may include:

Payment gateway providers (e.g., Razorpay, Paytm, etc.)

Shipping and logistics partners (e.g., Delhivery, FedEx, Bluedart, India Post, etc.)

Website hosting and maintenance providers

Marketing and analytics service providers

Customer support platforms

Business Transfers: If AARUSHI is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation (e.g., court order, government inquiry).

Protect and defend the rights or property of AARUSHI.

Prevent or investigate possible wrongdoing in connection with the Service.

Protect the personal safety of users of the Service or the public.

Protect against legal liability.

With Your Consent: We may disclose your personal data to other third parties with your explicit consent.

5. Data Security

The security of your data is important to us. We implement reasonable and appropriate technical and organizational measures to protect your Personal Data from unauthorized access, use, alteration, and disclosure. These measures include:

Use of SSL (Secure Socket Layer) encryption for data transmission.

Secure processing of payments through PCI DSS compliant third-party gateways.

Regular security audits and updates to our systems.

Restricted access to personal data for employees based on a "need-to-know" basis.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies: Small data files placed on your device. We use them for:

Strictly Necessary Cookies: Essential for the Website to function (e.g., enabling you to log in or add items to your cart).

Performance Cookies: To collect information about how you use our Website (e.g., pages visited, loading times) to improve performance.

Functionality Cookies: To remember your preferences (e.g., language, region) and provide enhanced, more personal features.

Targeting/Marketing Cookies: Used to deliver advertisements relevant to you and your interests.

Other Tracking Technologies: We may also use web beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you do so, you may not be able to use some portions of our Service effectively.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the performance of a contract, fulfilling legal obligations (e.g., tax, accounting), resolving disputes, and enforcing our legal agreements and policies.

When your personal data is no longer required, we will securely delete or anonymize it.

8. Your Data Principal Rights

As a Data Principal, you have certain rights concerning your Personal Data:

Right to Information: The right to obtain a summary of personal data being processed, and processing activities, including the categories of personal data, purpose of processing, and details of data fiduciaries.

Right to Correction & Erasure: The right to seek correction, completion, update, or erasure of your personal data.

Right to Grievance Redressal: The right to have a readily available mechanism for grievance redressal concerning your personal data.

Right to Nominate: The right to nominate another person to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, please contact our Grievance Officer (details below). We will respond to your request in accordance with applicable laws.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact:

Email: support@ukart.in
Phone: +91 97877 23306

Registered Address: AARUSHI 63/15, Vasantha Road, Cross Street 2, Anna Nagar, Dharapuram, Tiruppur, Tamil Nadu, 638656